WHAT DO I NEED TO BRING TO MY FIRST VISIT?

  • Government issued, photo ID (such as a driver's license)
  • Insurance card(s)
  • Appropriate attire (comfortable clothes)
  • Patient intake forms, which can be downloaded from this site in PDF format.
  • Print and fill out the forms completely at your convenience, and bring them to your first office visit. If you haven't had a chance to come pick up the intake forms, please come 15 minutes prior to your appointment time to complete the paperwork.
  • Patients who are minors (under eighteen years of age) must be accompanied by a parent or guardian for their first visit.

DO I NEED TO SEE A DOCTOR FIRST?

We can see any patient without a referral for an initial evaluation in the state of Texas. On September 1st, Texas becomes the 49th state to allow patients Direct Access to Physical Therapy. If our therapists believe that physical therapy is recommended, we can work with you and your physician for continued care. If your diagnosis requires additional expertise, we can also refer you to a specialist to handle your needs. You can find out more about direct access below:

LEARN MORE ABOUT DIRECT ACCESS

WHAT SHOULD I WEAR TO PHYSICAL THERAPY APPOINTMENTS?

Please wear or bring comfortable loose/athletic clothing. Your attire should also allow easy access to your injured area for treatment by your physical therapist and should allow you to stretch without restrictions.

WHAT SHOULD I EXPECT ON MY FIRST VISIT?

During your first visit, your therapist will perform a thorough examination, in which he/ she will review your physician's recommendations, examine the problem area, ask you questions about your injury, develop an effective treatment plan for rehabilitation, discuss the findings and answer any questions you may have. Your treatment plan will depend upon your diagnosis, and will be customized for you. You will also develop goals for physical therapy together with your PT. Please allow at least 1 hour for your first visit for evaluation and treatment.

DO YOU ACCEPT MY INSURANCE?

Reneau Rehab is contracted with most major insurance networks and carriers. Please see our list for current accepted insurance networks and carriers. If you do not see your insurance carrier listed, please call our office to confirm. Our front office staff is more than happy to verify your outpatient physical therapy benefits through your insurance carrier prior to scheduling so you are aware of number of visits allowed, copay or co-insurance and/or limitations within your policy.

LIST OF ACCEPTABLE INSURANCES

WHAT CAN I EXPECT DURING MY TREATMENT VISITS?

Your treatment may include pain relief modalities, a customized exercise program, education about the condition and prognosis, manual therapy, and dry needling if indicated. Your physical therapist may also recommend a home program to further assist in your treatment.

WHAT IF I DON'T HAVE INSURANCE OR I HAVE A HIGH DEDUCTIBLE?

We have affordable payment options for those patients who are uninsured or have high deductible plans. We accept payments by cash, check, Mastercard, Visa and Discover.

SHOULD I WAIT UNTIL I HAVE AN MRI BEFORE COMING TO THERAPY?

If you have already had X-rays or an MRI it is helpful to be able to review that information in addition to the findings during your physical evaluation. However, the physical evaluation will provide the physical therapist with much more information than the diagnostic studies. Due to the cost of diagnostic procedures, many physicians and insurance companies are recommending a course of physical therapy prior to recommending them in an effort to more quickly provide patients with faster relief from symptoms.

HOW OFTEN WILL I NEED TO COME?

The frequency of your treatment will depend upon your physician's prescription, the plan of care developed by your physical therapist and your response to PT. Most patients require treatment two to three times per week. Your physical therapist will discuss this with you following your initial exam and subsequently as you progress.

WHO CHOOSES WHICH PHYSICAL THERAPIST I GO TO?

Often times, your physician will give you a recommendation or a listing of physical therapists in your area. Sometimes your insurance company will guide you with regard to who is "in network" for your insurance plan. Ultimately, however, the decision as to where you receive your care is UP TO YOU. If you have a specific request, you need to let your physician or insurance company know. If we are not in network for your insurance company most plans have out-of-network benefits that will allow you your choice in physical therapy.

WHAT IF I NEED TO CANCEL AN APPOINTMENT?

If you are unable to attend an appointment, please call us and reschedule the appointment. A 24 hours' notice is highly recommended. However, we do understand that an occasional emergency or illness may arise, in which case you may have to cancel your appointment closer to your scheduled time.

Missed appointments are discouraged. They also become part of your medical record. Multiple missed/cancelled visits may result in discharge from care with a note to your physician.

HOW IS MY PROGRESS MEASURED?

You will be reevaluated periodically every 30 days or 60 days also just prior to your follow-up consultation with your referring physician. A complete reevaluation will include all tests and measures that had been performed upon your initial evaluation. This new data can be directly compared to your baseline measurements to demonstrate both subjective and objective improvements. Continuation of your therapy will be dependent upon the results of your reevaluation, insurance authorization, and physician approval. All reevaluations will be sent to your referring physician prior to your follow-up consultation so that they can review your progress